Your Questions, Answered
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I offer refinished and customizable furniture pieces from my curated inventory. At this time, I do not accept commission projects or refinish furniture that is provided by clients.
This allows me to maintain consistent quality, design standards, and timelines across all projects.
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If you’re interested in an Available Piece, you can purchase directly through the Shop section of the site. Once your order is placed, you’ll receive an email to coordinate pickup, delivery, or shipping details.
If you’re interested in a piece from the Custom Inventory, please submit an inquiry through the Get in Touch page. We’ll discuss customization options, pricing, and timelines before moving forward.
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Custom pieces begin with a base price, which includes all prep work and paint materials. Optional add-ons- such as custom built bases, drawer liners, and updated hardware- are priced separately based on selection.
Once customization details are finalized, customers receive a invoice with a full price breakdown and payment instructions. The full project total is due in advance before work begins.
A shipping estimate may be provided at the time of your custom purchase; however, the final shipping quote is calculated upon project completion, as third-party carrier rates may change. Any balance due for shipping will be invoiced separately.
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Delivery is available for local customers within 50 miles of downtown St. Louis, Missouri and is coordinated after purchase. Delivery fees vary based on distance and will be invoiced separately.
Shipping is available for customers outside the local delivery area. Shipping estimates may be provided in advance; however, final shipping costs are confirmed upon Available Now purchase or Custom Inventory completion due to changing third-party carrier rates and will be invoiced separately.
Shipping is available within the United States only. Shipping timelines vary based on carrier availability and scheduling, and estimated transit times are provided once arrangements are confirmed.
Customers will receive an email to coordinate delivery or shipping details once their order or custom project is ready.
Please note: Shipping quotes are provided upon inquiry, but items cannot be held during this process. Availability is not guarenteed until purchase is completed.
Pickup is also available by appointment for local customers.
If you have questions or need help determining which option applies to you, please reach out through the Get in Touch page and I’ll be happy to assist.
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Timelines vary based on the scope of the project, customization details, and current workload. Estimated timelines are discussed and confirmed before work begins.
While every effort is made to complete projects within the agreed timeframe, custom work requires flexibility to ensure quality and proper curing between steps. Customers will be notified of any significant updates throughout the process.
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Design details- including color, finish, hardware, and add-ons- are finalized before work begins. Once the project is underway, changes may be limited or unavailable due to materials already ordered and work in progress.
If a change is requested early in the process, accommodations may be possible at an additional cost and may affect the project timeline. All changes must be approved before moving forward.
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Available Now Pieces may be canceled or refunded prior to pickup, delivery, or shipment being scheduled. Once delivery or shipping arrangements have been made, the sale is considered final.
All Custom Pieces are final sale. Because each project is created specifically for the customer, cancellations and refunds are not accepted once payment has been submitted and work has begun.
If a cancellation request is made before work has started, please reach out as soon as possible. While refunds are not guaranteed, each request will be reviewed on a case-by-case basis.
Due to the size and nature of furniture, returns are not accepted once an item has left our possession. Customers are encouraged to review all photos, descriptions, and dimensions carefully before purchasing.
If you have questions or need additional details before purchasing, please reach out through the Get in Touch page- we’re happy to help.
Minor variations and character marks are part of vintage and refinished furniture and are not considered defects.